Fake Locksmiths:

Recently we have received many calls from customers regarding being over charged and ripped off by cheap internet locksmiths. These companies normally advertise $19.99 service calls or $29.99 and up lockouts. When you call them to set up an appointment, you are talking to someone in a call center that isn't in the Bay Area or in the State of California. If you are locked out the person that arrives at your house or business they will tell you that the lock has to be drilled. After they drill open the lock they sell you a cheap lock and charge you $200-$1000 to let you back into your house. After they drill your lock they demand cash or credit card and give you a plain receipt with just "locksmith" at the top. There is no contact number, address or company name.

We want our customers to know that you should not agree to anyone drilling your lock. Always check to make sure the person you called has a locksmith license. The State of California requires that locksmith companies and employees carry their licenses on their person while working as a locksmith. The law also requires that when asked by the consumer locksmiths have to show and give there locksmith license number to the customer over the phone. Each licensed locksmith must have their company name, address, phone number and license number on all receipts and advertising. You can verify a license by going to https://www.breeze.ca.gov/datamart/searchByName.do. If you fell you have been ripped off by a fake locksmith we urge you to contact NBC Bay Area's Investigative unit at http://www.nbcbayarea.com/consumer-form/, we also urge you to contact your local Police Department as well as the Bureau of Security & Investigative Services at http://www.bsis.ca.gov/.

Consumer Guide to Locksmith Companies

Here are some helpful tips from Consumer Guide to Locksmith Companies which can be found here http://www.bsis.ca.gov/forms_pubs/locksmith.pdf.