Frequently Asked Questions

We accept all forms of payment. 

Cash, Check, Apple Pay, Android Pay, AMEX, Master Card, Visa, Venmo, Discover Card 

We provide billing services and accept business checks for repeat customers for commercial jobs. However, for the first service completion at a commercial location, we require a payment in the form of debit, credit, or cash to establish a good faith business relationship.

Changing locks is taking the locks off and installing a new lock. Re-keying a lock is changing the existing lock cylinder so your existing key will no longer work, and a new one will. Unless your locks are broken, just a re-key is needed.of 

No, we do not work on cars

We always try to fix and open locks non-destructively as this will keep the costs down. However, sometimes, we must break a lock if non-destructive entry isn’t possible. We will always advise of costings before proceeding with any work. 

 Yes! If you have a key that slides into all your locks then we can re-key the locks to work with ONE key

For enhanced security, high-security locks with restricted key access are an excellent choice. They are designed to be extremely difficult to duplicate, providing maximum protection against burglaries in residential and commercial settings. Contact us to discuss your security needs, and we'll work with you to find an affordable solution that meets your requirements 

We cover the entire South Bay. Located in San Jose in the Willow Glen Neighborhood

San Jose, Campbell, Los Gatos, Saratoga, Monte Sereno, Santa Clara,  Milpitas, Fremont, Sunnyvale, Mountain View, Cupertino, Morgan Hill, San Martin, Gilroy, Palo Alto, East Palo Alto, Los Altos, Menlo Park.

 Don’t panic! – we can help. We recommend not trying to remove the key yourself as you may cause further damage to the door lock. Depending on where the snap occurs we may be able to remove and repair the lock. In more extreme cases the lock may need to be replaced.