Help Stop Locksmith Scam's

A recent report by ABC'S The Lookout put a spot light on fake locksmiths and shows what they are doing to rip you off. Please watch and remember for next time.
Modern Lock Shop 1615 Westwood Dr San Jose CA 95125

Modern Lock and Security is a local, licensed and family owned locksmith based in the Willow Glen Area of San Jose. We are Licensed by the State of California and we are insured and bonded. But there are some companies out there that are not locksmith at all but scammers looking to take your money.

These companies purposely manipulate phone book and internet listings with multiple false addresses and phone numbers to make it seem like a neighborhood business. In actuality, consumers are calling out-of-state operations that are not locksmith companies. The consumer is quoted a reasonable price over the phone, but when a person posing as a locksmith finishes the job, the consumer is charged a considerable amount more for unnecessary and/or sub-standard work.

The complaint heard most often by consumers is for car openings. The price quoted over the phone to stranded motorist is around $45. When the individual arrives and unlocks the car, he hands the motorist a bill for $135 - $150. This unscrupulous individual tells the frustrated consumer that the $45 was just the service call and that it was another $90 - $100 for servicing the lock. The Associated Locksmiths Of America Association has record of a number of incidents of elderly consumers locked out of their homes and being charged $900 to $1700 to replace a $12 lock. These out-of-state operations are set up solely to make money by purposely defrauding the public.

Here at Modern Lock & Security we take pride in serving our customers and providing quotes for customers over the phone and keeping them once the job is done. You can go to http://www.bsis.ca.gov/online_services/verify_license.shtml and check the license status of any locksmith including us. Our license number #5014. If you have any questions regarding locksmith scam's and how to choose a locksmith please call or email us.

How to choose a Locksmith

The Federal Trade Commission has published an article about how to choose a locksmith.  For more information on how to choose a locksmith go to the FTC website http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt032.shtm